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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

A) Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
B) Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.
C) Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.
D) Almost 90% of remanufactured cartridges end up in a landfill.

2. What are three technology Innovations of HP Jetlntelligence? (Select three.)

A) Pigment-based Ink
B) Auto-Seal Removal
C) Print Gauge
D) ColorLok
E) instant ink
F) Page Maximlzer

3. A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

A) Possible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.
B) Original HP supplies meet eco-label criteria, lowering TCO.
C) Because Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.
D) Familiar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

4. According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?

A) Original HP cartridges are easier to install and recycle.
B) Original HP cartridges are more secure as a result of better packaging and supply chain control.
C) Original HP cartridges yield faster printing speeds with no wasted pages.
D) Original HP cartridges are more dependable and produce significantly higher print quality and color fidelity.

Solutions: