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Salesforce Certified B2B Solution Architect Sample Questions:

1. During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

A) Give users the ability to opt-out of any new feature they dislike.
B) Fully document all customizations added to the system.
C) Communicate and train users on new features.
D) Ensure development, training, and production environments are in place.
E) Give usersa way to raise support tickets for new features they do not understand.

2. Universal Containers (UC) is about to undergo its first release of its digital transformation initiative across clouds like Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement, Experience Cloud, and MuleSoft. UC recently developed its Center of Excellence (CoE) model and is working on how to make sure its developers and administrators can go through a continuous release cycle. The product owner would like to make sure no work is overridden in sandboxes or production.
What is the first thing a Solution Architect should recommend within UC's DevOps setup?

A) Set up a source control based development process that's understood and followed by administrators and developers.
B) Appoint a release manager who will set up the required environments and automated deployments in tandem with a source control based development process.
C) Appoint a release manager who will keep track of all changes made and which changes have been deployed to the QA, SIT, and UAT environments as part of the sprint.
D) Make sure the developers all have access to the CLI so that they can package andpush their changes to the next environment.

3. Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC?
Choose 2 answers

A) It will be much more cost effective to create a CoE.
B) Knowledge of the solution will stay within the organization.
C) Documentation around the solution will not be a concern.
D) All development decisions will be made by internal resources.

4. Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers

A) Fix the scope of the sprint during release planning regardless of how long it takes.
B) Utilize the last sprint to include functionality that was missed from previous sprints.
C) Use the last sprint of the release to stabilize it and eliminate identified issues.
D) Create a regular sprint cadence across the different teams to demonstrate new functionality.

5. Northern Trail Outfitters (NTO) is running amulti-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?

A) NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.
B) NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.
C) NTO should set up an Operations team within ITto ensure proper management of the integrations going forward.
D) NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.

Solutions: