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Appian Certified Analyst Sample Questions:

1. When writing a user story, which statement best represents the standard format?

A) "As a user, I want the application to integrate with 3rd party systems."
B) "As a marketing manager, I want reports on my client base so that I can access them via a dashboard."
C) "As an Investor, I want to see a summary of my investment accounts so that I can decide where to focus my attention."
D) "As a user, I want to delete a photo and upload a new one."

2. Review the following project phase definition:
"A standardized agreement between Development Team and the Product Owner on what criteria a user story must meet in order for the team to consider it complete." Which option does this definition apply to?

A) Definition of Done (DoD)
B) Definition of Ready (DoR)
C) Acceptance Criteria
D) Value Statement

3. A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?

A) A records-centric design using related actions for the various activities.
B) A sequential workflow of process tasks.
C) A dashboard showing the user's cases with associated actions.
D) A report showing the user's cases with associated actions.

4. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

A) Integrate with a natural language processing system to categorize the user's needs and route accordingly
B) Use the find functions to search for certain keywords in the text body and route accordingly
C) Integrate with a translation service to route accordingly
D) Build in a review task for a user to evaluate and route accordingly

5. Which is an accurate statement about application security?

A) Admins require an account in Appian to use the Admin Console, while all other basic user actions can be done without an account.
B) Every user must have an account created in Appian in order to develop, administer, and/or access an Appian application.
C) Any user can develop and access an Appian application without an account. However, deployments cannot be done without an account.
D) Developers require an account in Appian, while any users can access an Appian application without an account.

Solutions: