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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Restricting and Extending Object, Record, and Field Access
• Determining Appropriate Sharing Solutions
• Territory Management
• Data Relationships

2. Automation, Change Management, and Auditing

• Deployment Tools
• Sandboxes
• Auditing and Monitoring
• Change Management Options

3. Analytics and Data Management

• Creating Reports
• Report Types
• Dashboards
• Data Quality Features and Policies

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Entitlements
• Service Cloud Console Toolkit
• Salesforce Knowledge
• Content Management
• Forecasting

5. Customization: Fields

• Administer standard fields
• Create formula fields
• Maintain data quality
• Work with record types and business processes
• Work with page layouts
• Create selection fields: picklists and lookups
• Create new custom fields

6. Managing Data

• Mass delete records
• Mass transfer records between users
• Keep records up to date with Data.com and social accounts and contacts
• Update existing records with the data loader
• Back up data with a weekly export
• Import new records using import wizards

7. Reports and Dashboards

• Build dashboards
• Run and modify reports
• Print, export, and email reports
• Create new reports with the report builder
• Summarize report data with formulas and visual summaries
• Filter reports

8.Automation

• Set up workflow rules and Process Builder
• Manage email administration
• Automate leads and cases

9. Managing the Support Process

• Enable collaboration in the Service Cloud
• Understand the Salesforce Console
• Automate the support process
• Analyze support data with reports and dashboards

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

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How to study the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

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Salesforce CRT-211 Exam Syllabus Topics: