BCS PC-BA-FBA-20 Certification All-in-One Exam Guide Sep-2026
Get Real PC-BA-FBA-20 Exam Dumps [Sep-2026] Practice Tests
BCS PC-BA-FBA-20 exam is designed to test the knowledge of individuals who are interested in pursuing a career in business analysis. BCS Foundation Certificate in Business Analysis V4.0 certification is offered by the British Computer Society (BCS) and is an internationally recognized qualification. PC-BA-FBA-20 exam is based on the BCS Foundation Certificate in Business Analysis V4.0 syllabus, which covers the fundamental concepts and techniques of business analysis.
The PC-BA-FBA-20 certification is an ideal starting point for individuals who want to pursue a career in business analysis. It provides a solid foundation in the core concepts of business analysis and prepares individuals for further advanced certifications in the field. BCS Foundation Certificate in Business Analysis V4.0 certification is also suitable for professionals who are already working in the field of business analysis and want to enhance their knowledge and skills.
NEW QUESTION # 64
What would you use a mind map for when working as a Business Analyst?
- A. Structure your requirements and solution components.
- B. Show a flow of activities and decisions.
- C. Highlight problems and potential solutions.
- D. Organise information with a way to follow themes.
Answer: D
Explanation:
A mind map is used to organise ideas, information, and themes visually around a central topic. In business analysis, it helps structure early thinking, capture workshop outputs, group related concepts, and identify branches of investigation. It is especially useful when information is broad, unstructured, or exploratory. Option B describes a process model or activity diagram because flows of activities and decisions are shown using process modelling notation. Option C is closer to requirements modelling, use case modelling, product backlog decomposition, or solution architecture. Option A may be a possible outcome of analysis, but it is not the main purpose of a mind map. The key feature of a mind map is organising information into related themes and sub-themes, so option D is the best answer.
NEW QUESTION # 65
In requirements management, what is change control?
- A. process to trace requirements.
- B. A process to manage changes to requirements.
- C. A process to control version numbering.
- D. A process to ensure that changes cannot be made.
Answer: B
Explanation:
Change control is a critical aspect of requirements management in business analysis. It ensures that changes to requirements are systematically evaluated, approved, and implemented without negatively impacting the project.
Key Considerations:
* Change Control Definition: Change control is a formal process used to manage modifications to requirements, ensuring that changes are necessary, feasible, and aligned with project goals.
* Version Numbering: While version numbering is part of documentation management, it is not the primary purpose of change control.
* Preventing Changes: Change control does not prevent changes but ensures they are managed appropriately.
* Tracing Requirements: Tracing requirements involves tracking their origin and impact, which is separate from managing changes.
Evaluation of Each Option:
* A. A process to control version numbering: Version numbering is a documentation practice, not the purpose of change control. Conclusion: This is not correct .
* B. A process to manage changes to requirements: This accurately describes change control as a structured approach to handling modifications to requirements. Conclusion: This is correct .
* C. A process to ensure that changes cannot be made: Change control does not block changes but ensures they are managed effectively. Conclusion: This is not correct .
* D. A process to trace requirements: Tracing requirements is a related but distinct activity focused on linking requirements to their source and impact. Conclusion: This is not correct .
NEW QUESTION # 66
A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much.
How would this requirement be prioritized in the MoSCoW classification?
- A. As a 'W'.
- B. As a 'M'.
- C. As a 'S'.
- D. As a 'C'.
Answer: D
NEW QUESTION # 67
The requirements catalogue documents the business user or users who requested the requirement.
Which heading in the requirements catalogue template would this information be recorded?
- A. Justification.
- B. Author.
- C. Source.
- D. Owner.
Answer: C
NEW QUESTION # 68
Which of these is LEAST LIKELY to be a business analyst's responsibility?
- A. Ensuring that projects are delivered within budget constraints.
- B. Understanding business needs.
- C. Providing alternative options for solutions.
- D. Using elicitation techniques to help determine project requirements.
Answer: A
Explanation:
A business analyst is responsible for understanding business needs, analysing problems, eliciting requirements, exploring options, and helping stakeholders define valuable change. Options A, B, and D are all normal business analysis responsibilities. The analyst investigates the business situation, identifies needs, supports option development, and uses elicitation techniques such as interviews, workshops, observation, and document analysis to understand requirements. Ensuring that projects are delivered within budget constraints is primarily a project management responsibility. A project manager controls project delivery, manages schedule, cost, resources, risks, and progress against the approved plan. The business analyst may contribute estimates or impact analysis, but they do not normally own budget delivery. Therefore, option C is least likely to be a business analyst responsibility.
NEW QUESTION # 69
Which stage of Isaksen and Treffinger's creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?
- A. Mess finding.
- B. Data finding
- C. Problem finding.
- D. Idea finding
Answer: B
NEW QUESTION # 70
During a workshop, it is useful to ask participants to come up with ideas which are listed for later evaluation.
What is this technique called?
- A. Mess Finding
- B. Round Robin
- C. Mind Mapping
- D. Brainstorming.
Answer: D
NEW QUESTION # 71
Which of the following statements about the scenario analysis investigation technique is FALSE?
- A. Helps prepare the scripts that will be used to test the delivered solution.
- B. Helps identify tacit knowledge used in business practice.
- C. Provides a broad view of the business area under investigation.
- D. Provides a basis for developing subsequent prototypes.
Answer: A
Explanation:
Scenario analysis is an investigation technique used to explore and evaluate potential future scenarios or situations. It helps stakeholders understand how different factors might impact a business area or process.
Key Characteristics of Scenario Analysis:
Broad View: Scenario analysis provides a comprehensive understanding of the business area by considering multiple possible outcomes.
Prototyping Basis: The insights gained from scenario analysis can inform the development of prototypes.
Tacit Knowledge Identification: By exploring real-world scenarios, it helps uncover implicit knowledge embedded in business practices.
Testing Scripts: Scenario analysis is not directly involved in preparing test scripts, which are typically created during the testing phase.
Evaluation of Each Option:
A . Provides a broad view of the business area under investigation:
Scenario analysis evaluates multiple possibilities, offering a broad perspective.
Conclusion: This is true .
B . Provides a basis for developing subsequent prototypes:
Insights from scenario analysis can guide prototype development.
Conclusion: This is true .
C . Helps identify tacit knowledge used in business practice:
Exploring scenarios uncovers hidden knowledge and practices.
Conclusion: This is true .
D . Helps prepare the scripts that will be used to test the delivered solution:
Preparing test scripts is part of testing activities, not scenario analysis.
Conclusion: This is false .
NEW QUESTION # 72
Which technique uses an iterative approach to uncover innovative options?
- A. Rich pictures.
- B. Mind maps.
- C. Design thinking.
- D. Fishbone diagram.
Answer: C
Explanation:
Design thinking is a human-centered, iterative approach used to uncover innovative solutions by focusing on user needs and exploring multiple possibilities. It emphasizes creativity, collaboration, and experimentation.
Key Characteristics of Techniques:
Design Thinking: Uses an iterative process (empathize, define, ideate, prototype, test) to generate innovative options.
Fishbone Diagram: A root cause analysis tool, not focused on innovation.
Rich Pictures: A visual representation of a situation, useful for understanding context but not for generating innovative options.
Mind Maps: A brainstorming tool that organizes ideas hierarchically, but it does not inherently follow an iterative approach.
Evaluation of Each Option:
A . Design thinking:
Design thinking explicitly uses an iterative approach to uncover innovative options.
Conclusion: This is correct .
B . Fishbone diagram:
Fishbone diagrams focus on identifying root causes, not innovation.
Conclusion: This is not correct .
C . Rich pictures:
Rich pictures visualize complex situations but do not inherently foster innovation.
Conclusion: This is not correct .
D . Mind maps:
Mind maps organize ideas but do not follow an iterative, innovative process like design thinking.
Conclusion: This is not correct .
Final Recommendation:
The technique that uses an iterative approach to uncover innovative options is:
A . Design thinking.
NEW QUESTION # 73
Which of the following statements about prototyping as an investigation technique are FALSE? (Select Two)
- A. Suitable for waterfall requirements elicitation.
- B. Enables the elicitation of usability requirements.
- C. Only suitable for Agile project environments.
- D. Allows an analyst to confirm their understanding of requirements.
Answer: A,C
NEW QUESTION # 74
Which of the following statements is FALSE in relation to the hierarchy of requirements?
- A. Requirements are driven by the organisation ' s values, strategy and objectives.
- B. The requirements hierarchy links different requirements to each other.
- C. The requirements hierarchy enables detailed requirements to be linked to the business need.
- D. The requirements hierarchy shows the order in which requirements should be developed.
Answer: D
Explanation:
The hierarchy of requirements organizes requirements into levels (e.g., business needs, stakeholder requirements, solution requirements) to ensure alignment and traceability. Let's evaluate each statement to determine which is false .
Key Characteristics of the Requirements Hierarchy:
* Linking Requirements: The hierarchy ensures that detailed requirements are connected to higher-level business needs and objectives.
* Order of Development: The hierarchy does not dictate the sequence in which requirements should be developed; it focuses on relationships and dependencies.
* Driven by Strategy: Requirements are derived from the organization ' s values, strategy, and objectives.
* Traceability: The hierarchy links different types of requirements to ensure consistency and alignment.
Evaluation of Each Statement:
* A. The requirements hierarchy enables detailed requirements to be linked to the business need:
This is true; the hierarchy ensures traceability between high-level and detailed requirements.
Conclusion: This is true .
* B. The requirements hierarchy shows the order in which requirements should be developed: The hierarchy does not specify the development order; it focuses on relationships and dependencies.
Conclusion: This is false .
* C. Requirements are driven by the organisation ' s values, strategy and objectives: This is true; requirements must align with organizational goals. Conclusion: This is true .
* D. The requirements hierarchy links different requirements to each other: This is true; the hierarchy ensures traceability and alignment across levels. Conclusion: This is true .
Final Recommendation:
The false statement is:
B). The requirements hierarchy shows the order in which requirements should be developed.
NEW QUESTION # 75
What does the position of stakeholders on a power/interest grid represent?
- A. Where the stakeholders actually are at a point in time.
- B. Where the stakeholders believe they should be.
- C. Where the stakeholders will be after the proposed change.
- D. Where the stakeholders should be.
Answer: A
Explanation:
The power/interest grid is a tool used in stakeholder analysis to categorize stakeholders based on their level of power (influence) and interest in the project. The position of stakeholders on the grid reflects their current status.
Key Considerations:
* Where the Stakeholders Will Be After the Proposed Change: The grid represents the current state, not future projections.
* Where the Stakeholders Should Be: The grid does not prescribe ideal positions but reflects actual positions.
* Where the Stakeholders Actually Are at a Point in Time: The grid is a snapshot of stakeholders ' current power and interest levels.
* Where the Stakeholders Believe They Should Be: The grid is based on objective analysis, not subjective beliefs.
Evaluation of Each Option:
* A. Where the stakeholders will be after the proposed change: The grid reflects the present, not future states. Conclusion: This is not correct .
* B. Where the stakeholders should be: The grid does not prescribe ideal positions but reflects actual positions. Conclusion: This is not correct .
* C. Where the stakeholders actually are at a point in time: This accurately describes the purpose of the power/interest grid. Conclusion: This is correct .
* D. Where the stakeholders believe they should be: The grid is based on objective analysis, not subjective beliefs. Conclusion: This is not correct .
Final Recommendation:
The position of stakeholders on a power/interest grid represents:
C). Where the stakeholders actually are at a point in time.
NEW QUESTION # 76
What is the purpose of the business readiness assessment?
- A. Evaluating market conditions to ensure they have not changed whilst the product was in development.
- B. Analysing if the business area is sufficiently prepared to accept the business change.
- C. Ensuring that all of the requirements have been fully traced throughout the lifecycle.
- D. Checking that the user acceptance testing has been completed and there are no outstanding defects.
Answer: B
Explanation:
The Business Readiness Assessment is a key activity conducted during the Implementation or Business Change Deployment stage of the project. Its primary purpose is to determine whether the target business areas, including the People, Organisation, and Processes, are sufficiently prepared to accept the business change and begin operating the new solution in the 'To Be' state. This involves checking factors such as whether staff have been trained, new processes are documented, communication has been effective, and necessary resources are in place. This assessment informs the 'Go/No Go' decision for the system's launch, ensuring a smooth transition to the new way of working.
(Reference: BCS Business Analysis Practice - Business Change Deployment, Business Readiness)
NEW QUESTION # 77
What does the O' stand for in the CATVVOE analysis?
- A. The owner of the business system under review.
- B. The organisation of the business system under review.
- C. The opportunities for change in the business system under review.
- D. The objectives of the business system under review.
Answer: A
NEW QUESTION # 78
Which of the following BEST describes an ethnographic study?
- A. A study where the analyst spends an extended period of time in the target environment.
- B. A study of users in their workplace undertaking representative simulated scenarios.
- C. A study which uses prototype graphical screens to demonstrate a user requirement.
- D. A study which ensures that the needs of a wide range of ethnic groups are considered.
Answer: A
NEW QUESTION # 79
In which section of a requirements document would technical requirements be recorded?
- A. Data model
- B. Function models
- C. Glossary of terms
- D. Requirements catalogue
Answer: D
Explanation:
The Requirements Catalogue (or the Requirements Specification section) is the comprehensive, organised list of all types of requirements. Technical Requirements are the non-functional constraints placed on the solution's design or build (e.g., specific hardware, operating system compatibility, integration protocols). While these inform other models, they are typically documented and tracked with other requirements (Functional and Non-functional) in the master Requirements Catalogue, often within the Non-functional or System Requirements section of the catalogue structure. Options A, B, and C are supporting documents or models, not the primary repository for a list of technical requirements.
(Reference: BCS Requirements Engineering - Requirements Catalogue Structure)
NEW QUESTION # 80
Which of the following can be used to visualise information obtained in a workshop?
- A. Post-it exercise.
- B. Mind maps.
- C. Round robin.
- D. Brainwriting.
Answer: B
NEW QUESTION # 81
A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads
' The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with outpatients The introduction of a new telephony software and an online booking system will also require changes to the process ' How might these changes be BEST presented to communicate with the scheduling team ' ?
- A. Prototype
- B. Business Activity Model
- C. Business Process Model
- D. POPIT
Answer: A
Explanation:
To determine the best way to present the changes to the scheduling team, we need to consider the nature of the information being communicated and the audience (the scheduling team). The extract describes changes to processes, roles, and systems, which are best represented visually to ensure clarity and understanding.
Key Considerations:
* Business Process Model (BPM): A BPM is a visual representation of the steps in a process. It is particularly useful for communicating changes to workflows, roles, and responsibilities. Since the extract discusses splitting the scheduling team into two groups and introducing new software and processes, a BPM would effectively illustrate how these changes impact the workflow.
* Business Activity Model (BAM): A BAM focuses on high-level activities and their logical dependencies, often used in strategic planning. However, it is less detailed than a BPM and may not adequately capture the specific changes to scheduling processes.
* POPIT (People, Organization, Process, Information, Technology): POPIT is a framework for analyzing business change across multiple dimensions. While it provides a holistic view, it is not a presentation tool and would not be the best choice for directly communicating the changes to the scheduling team.
* Prototype: A prototype is typically used to demonstrate the functionality of a system or software.
While the introduction of telephony software and an online booking system could involve prototyping, this option does not address the need to communicate process and role changes.
Evaluation of Each Option:
* A. Business Process Model: A BPM is ideal for illustrating the changes to the scheduling process, including the split into inpatient and outpatient teams and the integration of new software. It provides a clear, step-by-step visual representation that the scheduling team can easily understand. Conclusion:
This is the best option .
* B. Business Activity Model: While a BAM could provide a high-level overview of the changes, it lacks the detail needed to explain specific process adjustments. Conclusion: This is not the best option
.
* C. POPIT: POPIT is a framework for analysis, not a communication tool. It would not effectively convey the changes to the scheduling team. Conclusion: This is not the best option .
* D. Prototype: Prototyping is relevant for demonstrating software functionality but does not address the need to communicate process and role changes. Conclusion: This is not the best option .
Final Recommendation:
The changes should be presented using a Business Process Model , as it effectively communicates the revised workflows and roles to the scheduling team.
NEW QUESTION # 82
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