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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
C. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
D. Manage product catalog in communication cloud and periodically synchronize the web channels automatically

Question 2

Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
B. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
C. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
D. Ensure platform events mode is enabled

Question 3

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A. Advertising sales management
B. Enterprise sales management
C. Subscriber lifecycle management
D. Multiple subscription management

Question 4

UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

A. Create an attribute on business internet offers and use attribute based pricing
B. Create base price list and multiple child price list per region
C. Create price list per region and use context Rules to determine the correct Price List
D. Create price list and price list entries associated with context Rules per region

Question 5

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A. The product services sold can undergo future attribute changes
B. The product Service sold has a recurring charge
C. The product/service sold is high volume, one time billing event, such as a pay per view
D. The Product sold is a device accessory such as phone case
E. The product services sold will have child features added in the future

Solutions: