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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Certificates can be manually imported on the handheld by going to:

A) Options, Security, Import.
B) Settings. Security and Privacy, Certificates, Import.
C) Options, Certificates, Import.
D) Settings. Network Connections, Certificates.

2. How can a user adjust the timeframe for the amount of days to keep messages, and the sync timeframe?

A) The value is set by the email service provider and cannot be changed.
B) In Messages, go to Options -> Timeframe.
C) Go to Settings -> Accounts -> select the Email account, and go to Advanced.
D) Delete the account integration, and recreate it.

3. Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?

A) BlackBerry Help
B) App World
C) BlackBerry Lost and Found
D) BlackBerry Protect

4. Which of the following is required in order to process an NFC transaction?

A) The battery of the BlackBerry 10 device should be 5% or more.
B) A valid Wi-Fi connection is necessary.
C) Very close proximity or tap of the communicating devices is necessary.
D) Both devices should be at least 20cm apart.

5. What are the encryption options available when adding an IMAP email account?

A) SSL,StartTLS.Off
B) AES,3DES
C) 128-Bit TKIP
D) S/MIME, PGP,TrueCrypt

Solutions: