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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. When onsite repairing a printer the technicians cell phone rings and it is a personal call, how should the technician handle this?

A) Answer the call and tell the friend you wil call them later.
B) Let it ring and call the friend back when the customer leaves.
C) Answer the call and talk to your friend at the customer site.
D) Let it go to voicemail, call them back between service calls.

2. A technician has determined that the fuser is causing lines. Which of the following should be done next?

A) Determine if the scanner is contaminated
B) Determine if the duplexer is worn
C) Determine if the laser is contaminated
D) Determine if the heat roller is worn

3. The PDF file size that would use the LEAST amount of network bandwidth would be:

A) 221MB.
B) 22KB.
C) 137MB.
D) 1MB.

4. The technician notices that a device has an IP address of 169.254.0.1. Which of the following would result in this device connectivity issue?

A) The device has been set up by a DHCP server.
B) The device has been assigned an APIPA address.
C) The device has been set up by a WINS server.
D) The device has a public IP address in a private network.

5. Which of the following should be done when a printed output is smearing? (Select TWO).

A) Verify the manufacturer of the media.
B) Verify that the media used is according to manufacturer specifications.
C) Check the media setting in the device driver / application.
D) Check cable connections from the computer to the printer.
E) Check to see if the laser unit is obstructed.

Solutions: