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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. You have changed the default port numbers for UDP, TCP and TLS in the Avaya IP Office™ to support a SIP Remote Worker.
On which two additional items do you need to change the port numbers as well? (Choose two.)

A) Network topology
B) Client device
C) Internet Router/Firewall
D) Manager PC

2. In Server Edition Select mode, what method can be utilized to add new users?

A) LMS import
B) Outlook Plugin
C) LDAP integration
D) Manual user duplication

3. A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk.
During business hours, how many licenses are required for the two SoftConsoles?

A) 8
B) 2
C) 6
D) 4

4. A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users. They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?

A) IP Office Cloud Edition with added hardware resources
B) IP Office Server Edition with added software licenses
C) IP Office Server Edition with additional hardware resources
D) IP Office Cloud Edition with added software licenses

5. Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.
What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

A) Set DDI/DID to their Login code
B) Assign DDI/DID to the short code feature "Voicemail Collect"
C) Assign DDI/DID to a voicemail module "Recording"
D) Assign DDI/DID numbers to their extensions

Solutions: